Privacy Policy

Privacy Policy – TerrainCognita

 

Thank you for choosing Terraincognita (“we,” “us,” or “our”). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Terraincognita’s website (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • browser type,

  • IP address,

  • time zone,

  • cookies and similar tracking technologies.

We also collect information about the pages or products you view, the websites or search terms that referred you to our Site, and how you interact with the Site.

This automatically-collected information is referred to as “Device Information.”

In addition, when you make a purchase or attempt to make one, we collect:

  • your name,

  • billing and shipping addresses,

  • payment details,

  • email address,

  • phone number.

This is referred to as “Order Information.”

Collectively, Device Information and Order Information are referred to as “Personal Information.”

2. How We Use Your Personal Information

We use Order Information to:

  • process and fulfill your orders,

  • handle payments,

  • arrange for shipping,

  • communicate with you,

  • provide invoices or order confirmations.

We may also use this information to:

  • screen for potential fraud or risk,

  • provide you with information or marketing related to our products (if you have opted in).

Device Information is used to:

  • improve the Site,

  • generate analytics,

  • assess the effectiveness of our advertising,

  • enhance security and fraud prevention.

3. Sharing Your Personal Information

We may share your Personal Information with third parties to support the operations of the Site. For example:

  • We use ecommerce and analytics platforms (such as Shopify, Google Analytics, etc.) to help power our store and understand how customers use the Site.

  • We may share information to comply with legal obligations or enforce our rights.

Please refer to the privacy policies of these third-party services for details on how they handle your data.

4. Behavioral Advertising

We may use your Personal Information to tailor advertisements or marketing communications that we believe may interest you. You can opt out of some interest-based advertising by visiting:

  • Facebook Ads Settings

  • Google Ads Settings

  • Bing Ads Personalized Ads Settings
    (links available via the relevant service providers)

5. Do Not Track Signals

Please note that we do not alter our data collection or use practices when we see a Do Not Track signal from your browser.

6. Your Rights

If you are a resident of the European Union or certain other regions, you may have the right to:

  • access personal information we hold about you,

  • request correction, updating, or deletion of data.

To exercise these rights, please contact us using the details below.

7. Data Retention

We will retain your Order Information for our records unless and until you ask us to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updated versions will be posted on this page.

9. Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, please contact us:

Email: contact@terraincognita.shop
Website: terraincognita.shop